How long does it take to process and ship my order?
In-stock orders are normally delivered within 2–3 days. If an item is out of stock, delivery normally takes 7–10 days while it is replenished from Guangzhou, China.
FAQ People also ask
Find answers to common questions about peptide ingredients, custom synthesis, quality documents, shipping and technical support.
If your project question is not covered below, contact us through the contact buttons below.
In-stock orders are normally delivered within 2–3 days. If an item is out of stock, delivery normally takes 7–10 days while it is replenished from Guangzhou, China.
We support a variety of secure payment methods, including Apple Pay, credit cards, debit cards, Google Pay, and Pix, offering customers a range of convenient options.
We ship from Hounslow, London, UK. If an item is out of stock, it is replenished from Guangzhou, China before dispatch.
Yes, we ship to more than 35 countries and regions worldwide and provide full order tracking.
Please rest assured. We work with professional international freight forwarders with stable customs clearance channels and dedicated logistics routes. We follow the shipment throughout to ensure smooth delivery. If the package is lost, we will reship it free of charge.
Our peptides are typically ≥98% pure, and we provide detailed COA (Certificate of Analysis).
We focus on a variety of high-purity peptides, including custom peptides, research-grade peptides, cosmetic peptides, peptide lyophilized powders and raw materials for pharmaceutical applications.
Due to the special nature of our products and strict quality control standards, we provide return and refund service if a quality issue is confirmed by testing. We understand how important our products are to you, so we ensure every item is delivered in optimal condition.